The Firm Administrator(s) of a firm account have the ability to add/remove Administrator Approval for New Users.
If needing to change the option to require approval for new users, the Firm Administrator(s) click the orange Actions button at the top right of the eFile website and select Contact Information from the drop-down menu.
Once the Contact Information page loads, select/de-select the "Require administrator approval of new user registration" box.
If Checked: Approval Required for New Users. (Users will need to click their activation links and have their Firm Administrators approve them as a user before they can sign in.)
If Not Checked: No Approval Required for New Users. (Users can sign in once their activation links have been clicked.)
Select Save Changes to update any change to this option.
Click here to view How to Approve a New User