Sometimes, a user may submit the same filing twice by mistake. Instead of rejecting one of the filings as superfluous, a court may accidentally accept both filings and assign case numbers to each of them. Maybe a user inadvertently submits a case into the wrong court and the court clerks accept that filing and create a case from it, or maybe the user submits a filing before they were ready to and it gets accepted by the court without all the necessary data.
What about a different yet similar scenario? Perhaps a user submits a filing they didn't mean to into an already-existing case instead. Maybe they submitted a document they didn't mean to upload into the existing case yet, or they inadvertently filed a document meant for a specific case in one court into an existing case in a different court. Maybe they sent a Service Only filing to the wrong case or Service Contact instead.
How can a user have the erroneous case or filing deleted?
Unfortunately, the only way a user can eliminate either an erroneously-created case or an accidentally-submitted filing into an existing case is to contact the clerks at the court the user filed the documents into and request that they delete that filing. The court clerks may also provide the user with a refund for the filing fees for that filing upon request.
As for Service Only filings, eservice cannot be cancelled once it has been sent by the system.