If your account has already been granted Criminal Filer permissions by your state's court system but the court you are filing into shows no Criminal case options in the Category menu in the Case Information section of your draft, then that specific court either:
- ...does not allow for Criminal cases to be filed via the efiling system;
- ...isn't properly configured for Criminal case filings.
Contact the filing clerks at that court for more information.
- If that specific court does not allow for Criminal cases to be filed via the efiling system, they must provide you with an alternative method for filing your case.
- If that court's system isn't properly configured to allow users with Criminal Filer permissions to submit Criminal cases via the efiling website, direct the court clerks to contact our Court Support team to resolve the matter.