The eFile website has implemented a new validation process for viewing documents. Now, when you select the download link for any document, you will be directed to a new page where you are required to enter the email address the notification was sent to (i.e. the intended recipient email address).
After submitting a valid email address, the document will begin to download automatically.
However, if the email address entered is incorrect, a red error message will be displayed, indicating the need for correction.
The new validation process has been comprehensively applied across various document types on the eFile website, including Service Emails, Admin Copies, Submitted Filings, Accepted Filings, and Court Copies. This broad implementation is designed to ensure proper management of document access. By encompassing this wide range of documents, the method provides a consistent and secure experience for all users, regardless of the type of document they are accessing.
For Texas Filers: This method will only be required for Confidential documents. Public documents do not require email validation.