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A Firm Account is a special account for law firms that can handle multiple users and list specific attorneys that can be added to cases as their attorneys-of-record.
An Individual Account is a normal efiling account usable by anyone from regular (non-attorney) filers to companies and out-of-state attorneys.
The easiest way to tell what kind of account you are using is to click on the orange Actions button at the top right corner of the screen to check out what options appear in that menu.
The three illustrations below show what filers will see in their Actions menus when logged into the site.
- Firm Administrators will see the menu on the left, which will include Administrator functions, like being able to view their firm's list of Users, Attorneys, and Payment Accounts.
- Firm Users (non-Administrators) will see the menu at the center. Users, Attorneys, and Payment Accounts will not be visible, as these are administrator functions only on Firm accounts.
- Individual Users will see the menu on the right, which includes Contact Information and Payment Accounts.
Another way to tell what kind of account you are using is to check your User menu, found by clicking the small icon that looks like a person at the upper right corner of the screen.
- Firm Users (Administrators and non-Administrators alike) will see the menu on the left.
- Individual Users will see the menu on the right.
The "My Information" option for Individual users is missing for Firm Users, as only Firm Administrators can edit that data in the firm's Users page.