Sometimes, a filing is rejected or returned by the court, errors out with a "Submission Failure", or gets cancelled by the filer, and the efiling fees for this filing are returned to the filer within two to fourteen business days. When this happens, how can a filer determine which financial transaction contains the fees that were returned to them?
METHOD #1: The Envelope Number is the Transaction Number
In most cases, you can find your filing's envelope number in the transaction information in your banking / financial statement.
To find your filing's envelope number, check your Filing History for it. The efiling system assigns an envelope number to every filing you make. Until your filing is assigned a case number by the court you filed it into, the efiling system refers to your filing by your envelope number instead of a case number, so this number may be listed twice for a given filing in your Filing History.
Once you have made a note of this number, check the transaction number / transaction ID / order ID in your bank or financial statement. You may spot your envelope number as the transaction ID with two leading zeroes ahead of it.
EXAMPLE:
ENVELOPE NUMBER - 123456
CORRESPONDING BANK TRANSACTION ID - 00123456
If you spot your filing's envelope number as the transaction ID for a financial transaction in your bank or credit / debit card statement, that means that the transaction you are viewing corresponds to that envelope number's filing in your Filing History.
METHOD #2: Contact Us!
If you do not have access the transaction / order ID in your financial statement or if you do not see your envelope number as your transaction number, contact us with the first six digits of the debit or credit card you used for your filing (if you used one for as the payment account for your filing), the last four digits of the card, and the transaction date. The software support agent can then help you determine what transaction in your financial history corresponds to the returned / rejected filing in your Filing History.