How To Change Your Password & Security Question While Signed In

IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...

You may be using our up-to-date Cloud website. To access those instructions, click here.

Follow the steps below to reset your password: 

1. Log into your account.
2. At the top right, click on the "Little Person" icon. 
3. Click Manage Security. Here you can change your password and/or your security question.
4. Enter your old password, then enter your new password.
   Note: Passwords are case sensitive and must be at least 8 characters with 1 Upper Case, 1 Lower Case and either 1 number or Special Character.
5. Click the Save Changes button on the bottom right corner.
6. You will receive a Confirmation in the upper right hand corner letting you know that your changes were saved successfully.
7. Repeat the same steps for your security question, if you wish to change it as well. Enter your current password to authorize the change, then click Save Changes to lock in the changes.