The Firm Service Contacts is a master list of emails which can be attached to cases for electronic email service.
The contact name and email can be edited. The contact can also be replaced with a new or existing contact.
When signed into the website, click on the Orange Actions button at the top right and select Firm Service Contacts
Click here to Edit an Existing Contact
Click here to Replace an Existing Contact.
Click here to Delete a Existing Contact
Edit an Existing Contact
When signed into the website, click on the Orange Actions button at the top right and select Firm Service Contacts
To Edit an existing email contact, click on the contact name(highlights in blue) and scroll down to see the details.
The fields below can be edited. After a edit is made, click on the Save Changes.
Replace an Existing Contact
When signed into the website, click on the Orange Actions button at the top right and select Firm Service Contacts.
Locate the contact, click on the corresponding Actions to the right of the Name and Email, select Replace Contact.
Click on the grey circle to indicate Replace with an Existing Service Contact. Below is a drop down menu labeled Existing Service Contacts. Select the contact name to replace. Click Save.
To replace with with a New Service Contact, click on the grey circle. Enter the First Name, Last Name and Email. Click Save at the lower left hand corner to confirm.
Delete an Existing Contact
When signed into the website, click on the Orange Actions button at the top right and select Firm Service Contacts.
Locate the contact, click on the corresponding Actions to the right of the Name and Email, select Delete Contact.
Note: A deleted contact cannot be undone. If the contact was accidently deleted, you will need to re-add the Service Contact back to every case.