How to eFile
- What Filing Code do I use?
- I am trying to file into an existing case. I see the message "No cases match this filter". How do I efile?
- I am not seeing the court location I want to file into in the dropdown list of locations. What do I do?
- What do I select for the "Party Responsible for Fees"?
- How Do I Download Documents I've Already Submitted?
- What court location do I file in?
Filing Status
- My Filing was accepted. What do I do next?
- How do I confirm my filing has been submitted?
- Can I edit information in my envelope after I pressed submit?
- What does "on behalf of" refer to on my envelope details?
- Where do the email notifications from eFile come from?
- This location does not allow subsequent filings at this time
Payment
- I need to add more fees or an additional service fee to my filing, where can I add these fees before submission?
- Why Was I Charged for a Rejected Efiling?
- Why Are Fees for Filing Different from Court to Court?
- Is there a way to expedite the reversal of pending charges/fees?
- How to add a Payment account
- How do you add a Waiver account?
Electronic Service
- What Does the "Date Opened" Date & Time on My eService Details Indicate?
- What are Service Notifications?
- What is the "Link Parties with Contact" option on a Service Contact?
- Why did I receive a rejected notification for a filing I did not submit?
- Cannot open the document from the email notification
- Why am I receiving multiple notifications of service for one filing?
Account Management
- Password Requirements
- What is the Difference Between a Firm Account and an Individual Account?
- Email Already in Use
- FIRM ADMIN: "Email Status Unverified" Message Next to a User's Name
- Maintenance and Outage email notifications
- I didn't receive the reset password email to my inbox. What can I do?
Errors
- The User Has Been Timed Out of the Website
- I Receive the Error Message: "Unable to Load the Latest Information for this Case."
- How do I remove password security from my PDF to resolve submission failure or processing errors?
- Mac Users: How do I correct my submission failed documents using Print to PDF?
- I am receiving an internal server error when attempting to add a Service Contact to a case. What do I do?
- Why didn't my file upload successfully?