How to eFile
- What Filing Code do I use?
- I am trying to file into an existing case. I see the message "No cases match this filter". How do I efile?
- I have selected my Court Location for a new case, but the Case Category box does not respond or load any options. What do I do?
- What are Submission Agreements?
- How do I request/pay for service or citations?
- I am searching for an existing case and I received a CMS Unavailable message. What do I do?
Filing Status
- My filing is still pending and hasn't been processed. What do I do?
- How Do I Determine the Status of Optional Services/Fees Paid for With My Filing?
- Why am I unable to Copy my envelope?
- Can I delete a Rejected or Canceled filing from my Filing History?
- Who reviews and accepts or rejects the filings?
- How do I correct / fix a rejected or canceled envelope?
Payment
- I need to add more fees or an additional service fee to my filing, where can I add these fees before submission?
- Is there a way to expedite the reversal of pending charges/fees?
- How to add a Payment account.
- How do you add a Waiver account?
- What happens to the fees if my filing is Rejected, Cancelled, or Submission Failed?
- What are these charges on my credit card - bank statement?
Electronic Service
- How do I view the cases a Firm Service Contact is attached to?
- About Email/Electronic Filing and Service Notifications
- What is a Service Contact?
- Adding a Service Contact email to a Case
- How do I electronically serve my filings through the website?
- How can I view the Service Contacts on a Case?
Account Management
- How do I remove a case from my Bookmarks?
- Can eFile send monthly invoices for charges?
- I changed firms, how do I change my email address to my new firm?
- I forgot my password/ My Account is Locked / I am unable to sign in
- How to Reset a Firm User's Password as a Firm Admin
- How to change my password while signed in
Errors
- I Copied My Envelope to Make Corrections, but My Party Information is Blank/There are no Parties
- How do I Print to PDF to fix my documents that submission failed?
- My filing had a Submission Failure due to a Security Restriction, what do I do?
- I am receiving an "Internal Server Error" message when clicking Submit. What do I do?
- Error when adding a Payment Account
- Recommended PDF format to prevent website errors.