How to eFile
- What Filing Code do I use?
- How Do I Add Multiple Lead Documents Into an eFile Submission?
- "No Cases Match This Filter" When Searching for Case. How Do I eFile?
- What is the Difference Between Starting a New Case Versus Filing into an Existing Case?
- CALIFORNIA: Which Court Does the 'SMC' Refer To?
- Should I Get This Document Notarized?
Filing Status
- What is the Filing History? How Do I Use It? What is the Status of My Filing?
- SPANISH: Who Do I Ask About Case Status, Court Date, Next Steps, and Other Case Information?
- Did I Submit My Filing(s) Correctly?
- The Filing has Been Rejected. What Do I Do Next?
- Documents Are Missing Court Seal
- How to Request Certified Copies
Payment
- How To View Envelope Details or Obtain a Receipt
- Where Can I Add More Fees Before Submission?
- I Received a Refund but Don't Know What Filing or Case it is For
- Why Is The Firm's Payment Account Not Listed?
- How Many Payment Accounts Can I Add to My Account?
- Can I Still Submit My Filing if My Payment Account has Insufficient Funds?
Electronic Service
- The Service Contacts in One Envelope on a Case Differ from Another Envelope on the Case
- Why Am I Receiving e-Service Notifications?
- eService Details Show the Incorrect Firm Name for a Service Contact
- Can I Add the Court I'm Filing Into to the Service Contacts List on My Case?
- Can I Send a Filing to the Court and to an Additional Third Party?
- How Do I Add a Service Contact to the Account Service Contact List? (Individual Accounts)
Account Management
- What is the Activation Email?
- Filer Used Incorrect Email to Register
- Will My e-File Account Be Deactivated If I Do Not Log In for a Long Time?
- Is My Information Made Public When I Register for an Account?
- How Do I Find My Law Firm's County ID Number?
- What is My User ID?
Errors
- How Do I Remove Password Security from My PDF to Resolve Submission Failure or Processing Errors?
- Error When Adding a Payment Account
- How To Reorder Documents
- Court Cannot View Submitted PDFs
- PDF Corrupted, Damaged, or Unsupported
- I Cannot Select a Court Location When Filing Into an Existing Case