How to eFile
- What Filing Code do I use?
- Understanding the eFile website
- How do I start a new case?
- What is the Case Information section?
- What is the Party Information section?
- How do I file into an existing case?
Filing Status
- Who reviews and accepts or rejects the filings?
- How do I correct a rejected or canceled envelope?
- How can I see my filings? How can I check the status of filings that I have submitted?
- What are the different kinds of statuses on the eFile website, what do they mean?
- What happens after I click on Submit?
- Why was my filing rejected or returned?
Payment
- How to add a Payment account.
- How do you add a Waiver account?
- What happens to the fees if my filing is Rejected, Cancelled, or Submission Failed?
- What are these charges on my credit card - bank statement?
- How do I delete or remove a payment account?
- What is the convenience payment service fee?
Electronic Service
- What is a Service Contact?
- Adding a Service Contact email to a Case
- How do I electronically serve my filings through the website?
- How can I view the Service Contacts on a Case?
- How to remove a Service Contact?
- I started a filing, how do I add my service contact email for electronic service?
Account Management
- I forgot my password/ My Account is Locked / I am unable sign in
- How to Reset a Firm User's Password as a Firm Admin
- How to change my password while signed in
- Why is "Firm Admin" greyed out?
- How do I add more Users to the Firm Account?
- How does a new user get approved?
Errors
- Error when adding a Payment Account
- Recommended PDF format to prevent website errors.
- Can I use my mobile device to access this website?
- Troubleshooting website errors - Clear Cache Files and Cookies Instructions
- I am unable to save changes. A message appears under Description showing the words "Field is invalid". How do I fix this?
- What is cache and cookies? Why should I clear it?