Need detailed help for navigating our website or resolving errors you may encounter? You can look up any issues you may have in our Knowledge Base!
You can reach our Knowledge Base and its User Guides from the eFile & Serve website's Landing Page by clicking on the "Need Help?", "Training Videos", or "User Guides" links.
Once you are logged into the site, you can also reach our Knowledge Base by clicking the "Need help getting started?" link below the New Filing section, or use the blue "Show Me How To..." feature for guided, step-by-step assistance.
The Knowledge Base should then appear in a new tab in your browser.