How to eFile
- What Filing Code do I use?
- How Do I Add Multiple Lead Documents Into an eFile Submission?
- "No Results Found" When Searching for Case. How Do I eFile?
- There's Only One Party on My Case! How Do I Proceed?
- Can I Delete One of the Files in My Envelope After Submitting It?
- My Court Has No Criminal Filing Options in the Case Information Section
Filing Status
- What is the Filing History? What is the Status of My Filing?
- How Do I Transfer My Case To Another Court?
- Can The Site's Email Notifications be Resent?
- What Determines the Date and Time Format Shown On My Draft/Envelope Details?
- Will Another EFSP's Filing History Appear in Odyssey's Filing History?
- What submitted date / time reflects on my envelope?
Payment
- How To View Envelope Details or View a Receipt
- I Need To Add More Fees or an Additional Service Fee To My Filing. Where Can I Add These Fees Before Submission?
- HELP! I Can't Find the Optional Service I Need to Add! What Do I Do Now?
- Who Captures Filing Fees?
- What types of payment methods are accepted?
- Why Did My Filing Fees Change from When I Submitted My Filing?
Electronic Service
- Why Didn't I Receive Confirmation on My Service Only Filing?
- I Changed Firms, How Do I Update My Service Contacts in a Case?
- Does eService Count or Do I Need to Physically Serve Papers to the Other Party?
- The Filing was Accepted, but Email Notifications Were Not Sent
- FAQ: Can I Undo Electronic Service?
- I Can't Delete a Service Contact! How Do I Remove It from the Case?
Account Management
- Am I Registered to eFile?
- I'm Changing Firm Accounts But Keeping the Same Email Address. What Do I Do?
- FAQ: What Type of Account Should I Register?
- I Misspelled My Email When Registering.
- Which States Require Attorney Number Verification To Add To Firm Attorneys?
- I have a new payment account or my card information for my existing account has updated. How can I change what is on file?
Errors
- The Filing Attorney is not valid
- Contact Support
- The "Add Another Party" Button has Disappeared in My Draft
- How To Resize Documents via Print To PDF
- Some of the fields in the site are cut off from view. What can I do?
- Error: File cannot be greater than NaN MB