Errors
- Some of the fields in the site are cut off from view. What can I do?
- Error: File cannot be greater than NaN MB
- Error: Website took to long to load due to a proxy or firewall
- My Attorney is Not Listed in the 'Filing Attorney' Menu
- I am receiving a "Invalid Zip Code" message when entering an international address, what do I do?
- How to Contact Court Support (for Court Staff Only)
- I Can't Connect to Part of or to the Entire EFile Website (Network Settings Problem)
- Can I Get Proof of an Outage That Happened on the eFile Website?
- I am unable to load the site and/or unable to add a payment account in Safari. What can I do?
- Can I Change the Case Name or Case Style for an Existing Case?
- My Payment was Declined, But My Payment Account was Charged
- Can I Use My Chromebook To Access this Website?
- I am trying to file into my case and receive a message saying "This case is no longer available for filing". What do I do?
- How do I know when I am removed from the Do Not Send list?
- The User Has Been Timed Out of the Website
- I Receive the Error Message: "Unable to Load the Latest Information for this Case."
- How do I remove password security from my PDF to resolve submission failure or processing errors?
- Mac Users: How do I correct my submission failed documents using Print to PDF?
- I am receiving an internal server error when attempting to add a Service Contact to a case. What do I do?
- Why Didn't My File Upload Successfully?
- I Copied My Envelope to Make Corrections, but My Party Information is Blank/There are no Parties
- How do I Print to PDF to fix my documents that submission failed?
- My filing had a Submission Failure due to a Security Restriction, what do I do?
- I am receiving an "Internal Server Error" message when clicking Submit. What do I do?
- Error When Adding a Payment Account
- Recommended PDF format to prevent website errors.
- Can I Use My Mobile Device to Access This Website?
- Troubleshooting website errors - Clear Cache Files and Cookies Instructions
- I am unable to save changes. A message appears under Description showing the words "Field is invalid". How do I fix this?
- What is cache and cookies? Why should I clear it?