If the court cannot view your submitted PDF documents, they may either reject your filing and ask that you resubmit the envelope entirely, or they may accept only the documents they can view (if you submitted multiple documents in your envelope) and reject the documents they cannot view, resulting in a partial rejection of your envelope.
When this happens, you first need to correct your documents. Try the following troubleshooting steps:
- Use the Print-to-PDF method to "flatten" your documents.
- Try compressing your documents using a free online service like ILovePDF.com.
After you have corrected your PDF documents, try resubmitting them to the court.
- If the court has rejected your entire envelope, you will want to copy and resubmit that envelope.
- If the court has only partially rejected your envelope, you will want to file into your case anew. Make note of the original rejected envelope number and filing date so you can backdate your filing, if necessary.