Sometimes, when a filer downloads a financial reconciliation report Excel spreadsheet, it cannot open as Microsoft Excel is in Protected View. The following steps should resolve this issue.
Click the word File in the ribbon at the top in Microsoft Excel.
Click the word Options at the bottom of the left-hand sidebar on the File screen that appears.
Click the word Trust Center at the bottom of the Excel Options screen, then click the Trust Center Settings button.
Click the Protected View option in the Trust Center options screen and deselect all options on the screen and click the OK button at the bottom.