Account Management
- How Do I View Prior Chat Transcripts and Support Tickets I've Submitted?
- FAQ: Firm Roles and How To Check/Edit Them
- How Can I Tell if I'm on a Firm or Individual Account?
- How Can I Tell What Cases An Attorney is Attached To?
- Can I Register More Than Once?
- I'm an Out of State or Pro Hac Vice Attorney! How Do I Register?
- Does my information from one version of the website transfer to the other version?
- How Can I See If I Was Served By Opposing Party?
- I Don't Have Access To My Old Email Address. What Should I Do?
- FIRM ADMINS: How To Edit Attorney Information
- Why Does My Credit/Debit Card Show as "Not Active" in Payment Accounts?
- My Account States That It is Not Activated
- How To Access Password Manager for Your Browser (Update Autofill Credentials)
- How Does Tyler Technologies Protect User Privacy?
- How To Check if You Already Have an E-Filing Account
- How Do I Get Elevated Access to My Case?
- FAQ: Changing Law Firms Transition Guide
- How Do I Change My Registered Name? (Individual Filer)
- Am I Registered to eFile?
- I'm Changing Firm Accounts But Keeping the Same Email Address. What Do I Do?
- FAQ: What Type of Account Should I Register?
- I Misspelled My Email When Registering
- Which States Require Attorney Number Verification To Add To Firm Attorneys?
- How Do I Update My Debit / Credit Card Payment Account?
- Password Requirements
- What is the Difference Between a Firm Account and an Individual Account?
- Email Already in Use
- FIRM ADMIN: "Email Status Unverified" Message Next to a User's Name
- Maintenance and Outage email notifications
- I didn't receive the reset password email to my inbox. What can I do?