Account Management
- Am I Registered to eFile?
- I'm Changing Firm Accounts But Keeping the Same Email Address. What Do I Do?
- FAQ: What Type of Account Should I Register?
- I Misspelled My Email When Registering.
- Which States Require Attorney Number Verification To Add To Firm Attorneys?
- I have a new payment account or my card information for my existing account has updated. How can I change what is on file?
- Password Requirements
- What is the Difference Between a Firm Account and an Individual Account?
- Email Already in Use
- FIRM ADMIN: "Email Status Unverified" Message Next to a User's Name
- Maintenance and Outage email notifications
- I didn't receive the reset password email to my inbox. What can I do?
- How to Remove Firm Administrator Approval for New Users
- How do I remove a case from my Bookmarks?
- Can eFile send monthly invoices for charges?
- I Changed Firms, How Do I Change My Email Address to My New Firm?
- I forgot my password/ My Account is Locked / I am unable to sign in
- How to Reset a Firm User's Password as a Firm Admin
- How to change my password while signed in
- Why is "Firm Admin" greyed out?
- How Do I Add More Users to the Firm Account?
- How does a new user get approved?
- How do I remove a Firm User?
- How do I remove an Attorney from my firm?
- How to change the role of a user (or change a user's information)?
- How do I update the Firm's Information? (Change address)
- As an individual user (not a firm account), how can I change my address information within the website?
- Who do I contact if my attorney number will not verify?
- I accidentally registered an account and need to be part of a firm account or re-register for a different type of account.
- I didn't receive the activation email, what can I do to activate my account?