This FAQ was created to answer your questions regarding the court fees, filing fees, convenience fees, and authorization holds.
Q: Who ultimately captures the various fees in submitted envelopes?
A: The fees a user sees in the fee breakdown in the Fees section of their drafts - including one-time fees, efiling fees, or convenience fees - are all ultimately captured by the courts once a filing is accepted.
For more information on efiling and convenience fees, please refer to the following articles:
Q: What if there are no fees in my draft? Why do I still need to select a Payment Account?
A: A valid Payment Account must still be selected if the court needs to make any adjustments to the filing that may require fees to be paid.
For more information, please refer to the following article:
Q: Why do I see fee charges in my financial account (credit card or bank statement) before a filing is accepted?
A: What you're seeing is an authorization hold for the amount of fees owed for a successful filing that is temporarily placed on your account to ensure the money will be available if/when the filing is accepted by the court. An actual withdrawal of fees has not yet taken place.
For more information, please refer to the following article:
Q: What happens to that authorization hold if the filing is not accepted by the court, gets cancelled by the user, or errors out in a Submission Failure?
A: When one of these events occurs, the authorization hold is released in three (3) to fourteen (14) business days. The funds return to your account, though they are not posted as a refund: they are simply back in the account like they never left since the hold on the funds is released.
For more information, please refer to the following article:
Q: I can't wait three to fourteen business days! I need that authorization hold released. Is there any way I can expedite this process?
A: This may be possible through your bank or financial institution. Please refer to the following article for more information: