If you are seeing this error when on the payment accounts page and you have entered a credit card:
"There was an error submitting your form. Please check the following:
- Account Type is a required field.
- Account Number is a required field.
- Routing Number is a required field.
- Your current session has timed out, please resubmit your request."
This is due to your internet browser, you would need to switch to a different web browser in order to add the payment account. We are seeing this happen more with Google Chrome and Safari, But we have also seen it happen with the updated Microsoft Edge browser.
Web browsers that don't encounter this error are Mozilla Firefox and Internet Explorer.
Apple MacBooks or iMacs may still cause the above errors to display even when using FireFox or Explorer.
If you are using a suggested browser above, try clearing out your browser cookies and caches. Click here to learn more.